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What does purchasing a print from PetePrints entitle me to?Buying a print grants you a personal, non-commercial license for display and enjoyment. It does not transfer any copyright or other intellectual property rights.
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Can I reproduce, alter, or use the artwork for commercial purposes?No. The artwork is for personal use only. Reproducing, modifying, or using it for commercial purposes without prior written consent is strictly prohibited.
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Am I allowed to display the artwork in any format other than the purchased print?The license permits you to display only the physical print. Any other form of reproduction or display requires the artist’s express written permission.
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How can I inquire about licensing or commercial use?For any licensing or commercial use inquiries, please contact PetePrints at peteprintsuk@gmail.com.
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What is your refund and return policy?We are committed to your satisfaction. If you have any issues with your order, please contact us so we can work towards a solution. Each case is reviewed individually to ensure quality and service.
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What information is collected when I place an order and how is it used?We collect essential details such as your name, email, shipping address, and payment information to process your order. This data is secured and shared only with trusted payment processors and delivery services.
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How long does it take to process and ship my order?Orders are processed within 2 to 5 business days. Once dispatched, shipping typically takes between 3 to 10 business days, depending on your location. A confirmation email with tracking details will be sent once your order ships.
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What payment methods are accepted?We accept credit and debit cards (Visa, MasterCard, American Express, etc.) as well as Google Pay. All transactions are securely processed and we do not store your credit card details.
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In what currency are the prices listed?All prices are listed in Pound sterling (GBP). Please note that prices are subject to change without prior notice.
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What happens if there is a pricing error on the website?In the event of a pricing error, we reserve the right to cancel or refuse orders placed at the incorrect price. We strive for accuracy, but errors may occur.
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Which countries do you ship to?As of right now we only ship inside the UK. However, if you are interested in purchasing a print and live outside of the United Kingdom, please get in touch with through our contact form or email and I will see what I can do.
Frequently Asked Questions
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